Frequently Asked Questions
Help Links
To find an Xfinity WiFi hotspot, check the hotspot location map online at http://wifi.xfinity.com/
1. When in range of a hotspot, look for "Xfinitywifi" in the list of available networks on your device.
2. Connect to the "Xfinitywifi" network on the device
3. Enter your existing Xfinity username (or an email address associated with your account) and password on the login screen.
4. After you have logged in, select the Complimentary 1-Hour Pass
5. Select Activate Pass and start browsing!
To create an Xfinity username, go to https://login.comcast.net/myaccount/create-uid or click 'Create a Username' from any sign-in page. You can also go to http://www.xfinity.com/getstarted and follow the on-screen instructions.
To retrieve your XFINITY username or reset your password, visit www.xfinity.com/password.
Not sure how to get started with your new Internet connection? Concerned about online safety and security? Or maybe you'd like to learn about the best education and employment resources. Explore the Learning Center for free tutorials and more.