Affordable Internet at Home for Eligible Households

Online Safety and Security

Learn to stay safe while on the web

  • Good Digital Parenting toolkit

    This guide is designed to teach parents and other caregivers how to confidently navigate the web with their children. Download
  • Online safety tips: guide for parents

    Parents who grew up before the digital age can find guiding kids through the ups and downs challenging. With this guide, parents can feel better prepared to steer kids through this exciting and sometimes difficult time. Download
  • Online safety tips: guide for teens

    Sometimes life online gets tricky. That’s when tips about being safe online, avoiding cyberbullying, and steering clear of social media problems can come in handy. Download
  • Senior's guide to online safety

    Like all powerful tools, the Internet and mobile technologies come with some risks. These risks can be managed as long as you follow some basic rules of the road. Download
  • Tips for dealing with teen sexting

    “Sexting” usually refers to the sharing of nude or semi-nude and sexually provocative photos via mobile phones, but it can happen on other devices and the Web too. Click here for tips on how to deal with sexting for both parents and teens. Download
  • 4 ways to help teens avoid digital harassment

    Digital harassment happens when teens use texts, instant messages, emails, and social media posts to keep tabs on or threaten someone else. It usually involves two people in a close relationship. Here are 4 ways to help teens avoid digital harassment. View
  • Protecting kids' privacy online

    Today's kids are constantly sending texts, posting to social networks, and uploading photos for their friends to see. But their online lives aren't always as private as they think. Get tips on how you can protect your kids' personal privacy online. View
  • Creating strong and secure passwords

    Often, there is really only one thing standing between your sensitive information and criminals - your password View
  • 5 Internet safety tips for kids

    Sharing photos, posting comments, playing video games - these are just a few of the ways that kids interact online. But when sharing goes beyond friends and family, it can be risky. View
  • 5 ways to protect your kid's online privacy

    Today's kids​ spend lots of time posting and sharing information online. ​Learn five surefire ways to protect their ​privacy. ​ View
  • Be aware of your privacy online

    Many of the websites we use everyday depend on knowing as much as they can about us.  View
  • 5 ways to stop cyberbullies

    Cyberbullying is something most families hope they never have to deal with. But if your kids are texting, sharing photos, and posting comments, it’s important to talk to them about how to deal with online harassment. View
  • How to control what your kid can do on the iPhone

    Step-by-step instructions for setting a passcode on your kid's iPhone to lock them out of content they're not ready for. View
  • 8 rules for safe smartphone use

    So you got your kid a smartphone. Now what? Here are eight rules for safe smartphone use. View
  • 5 ways to make YouTube safer for kids

    Kids love YouTube. Whether they're watching funny videos, learning cool stuff, or uploading their own creations, they can stay busy on the popular channel. But not everything about YouTube is fun and games. View
  • 5 ways to spot Fake News

    These days it can be hard to tell what news is legit, what's opinion, and what's full-on fake. These five tips can help you weed out the real from the completely made up. View
  • 5 tips for dealing with haters and trolls

    What is a Hater? What is a Troll? Haters and Trolls are people who go online, often anonymously, and write mean comments, sometimes with the goal of getting a response. Chances are if your kids are online, they will encounter both. View
  • Computer viruses and threats

    If a virus makes it to your computer, it can erase your files, send emails without your permission or even communicate sensitive info to criminals. View
  • How to know if a website is secure

    These days websites make security a priority, but it is hard to know when a website is secure, or what makes it so. View